Refund policy

Effective Date: 06 - July - 2026
Website: www.aizurapixel.com
Business Name: Aizura Pixel
At Aizura Pixel, we sell digital products only. Because digital products are delivered instantly and cannot be physically returned, all sales are generally final and non-refundable once the product has been delivered, downloaded, or accessed.
Refunds
1- A refund may only be considered in the following cases:
2- You were charged more than once for the same order
3- You did not receive the product due to a verified technical issue on our side
4- The file is corrupted or inaccessible and we are unable to provide a working replacement
Non-Refundable Situations
Refunds will not be provided for:
1- Change of mind after purchase
2- Accidental purchase
3- Failure to read the product description before buying
4- Inability to use the file due to lack of required software, device compatibility, or customer-side technical issues
5- Dissatisfaction based on personal preference after receiving the product
Contact for Support
If you experience a genuine problem with your order, please contact us at aizurapixel@gmailcom with your order details and a description of the issue. We will review the case and respond as soon as possible.