Privacy policy
Privacy Policy
At Aizura Pixel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our digital products, or contact us.
Aizura Pixel is based in Pakistan and sells digital products internationally.
1. Information We Collect
When you visit our store or place an order, we may collect certain information, including:
* Your name
* Email address
* Billing information
* Payment-related details processed securely through Shopify or third-party payment providers
* Order and purchase details
You are not required to create an account to make a purchase from our store.
2. How We Use Your Information
We use your information to:
* Process and deliver your digital product orders
* Send order confirmations, download information, and important service-related emails
* Respond to customer support requests and inquiries
* Improve our website, products, and customer experience
* Prevent fraud, unauthorized transactions, and misuse of our store
* Comply with legal and regulatory obligations where required
3. Digital Products and Order Fulfillment
Aizura Pixel sells digital products only. No physical items are shipped.
After a successful purchase, your digital product willl be available as a download link which is sent to your email address.
Because our products are digital, we collect the information necessary to process your order and deliver your purchased files or access links.
4. No Customer Account Required
Customers can purchase products from Aizura Pixel without creating an account or signing in with any source. We only collect the information necessary to complete the order, provide the digital product, communicate about the purchase, and support the customer if needed.
5. Payments
Payments on our store are processed securely through Shopify and/or trusted third-party payment providers. We do not directly store your full credit card, debit card, or other sensitive payment details on our own systems.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party services only when necessary to operate our business, including:
* Shopify, to power and operate our online store
* Payment providers, to process transactions securely
* Apps or tools used for digital product delivery, analytics, customer support, or fraud prevention
* Legal or regulatory authorities if required by law
These service providers only receive the information necessary to perform their services for our store.
7. Cookies and Website Data
Our website may use cookies and similar technologies to:
* Keep the website functioning properly
* Improve site performance and user experience
* Understand how visitors use our store
* Support analytics, store security, and fraud prevention
By using our website, you agree that such technologies may be used for these purposes.
8. International Customers
Aizura Pixel is based in Pakistan but sells products to customers in different countries. By using our website and purchasing from our store, you understand that your information may be processed in Pakistan and through service providers located in other countries, depending on the platforms and tools used to operate our store.
9. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration. However, no website, payment system, or internet transmission is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We keep your information only for as long as necessary to:
* Complete and manage your order
* Provide customer support
* Maintain business and tax records
* Meet legal, accounting, or security requirements
If you would like to make a privacy-related request, please contact us at:
Email: aizurapixel@gmail.com
12. Third-Party Services and Links
Our store may use third-party services, apps, payment gateways, and tools to operate properly. We may also include links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party services or websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, store features, legal requirements, or privacy practices. Any updates will be posted on this page with the revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at our email address: aizurapixel@gmail.com